Cooling Store

Cooling Store Reviews

See what customers say about shopping with Cooling Store.

4.8
/ 5
Based on 1220 reviews
0% verified purchases
5
1074
4
98
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24
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12

Reviews cover the whole shopping experience — delivery, service, returns and warranty support.

Lucy
Wrexham, UK
13 Jul 2026
Order: Delivered
· DREO Pilot Max

Genuinely great service

They rang me back to confirm my delivery slot — proper service. Refund landed in my account within a couple of days. Reassuring to see a proper warranty behind the product. Cheaper than the big retailers and the same genuine product. Will definitely order from Cooling Store again.

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Oliver
Nottingham, UK
13 Jul 2026
Order: Delivered
· Duux Whisper Flex

Worth ordering direct

Checkout was quick, took me about a minute. Price was the best I found online after a good bit of comparing. Support answered every question I had before I bought. Had to swap a size and returns were painless. Will definitely order from Cooling Store again.

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Emma
Aberdeen, UK
13 Jul 2026
Order: Delivered
· Duux Whisper Flex

Second order — still spot on

The site is easy to navigate and payment went through first time. Bedroom is finally cool at night — properly happy with it. Worth every penny in my opinion. Will definitely order from Cooling Store again.

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Joe
Glasgow, UK
13 Jul 2026
Order: Refunded
· DREO Pilot Max

Smooth ordering, quality product

Customer service were friendly and actually helpful, which is rare these days. Paid with Apple Pay and it was seamless. Turned up a day earlier than the estimate, which was a nice surprise. Very impressed overall.

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Freya
Swansea, UK
13 Jul 2026
Order: Delivered
· DREO Tower Fan

Genuinely great service

Two-year warranty gave me the confidence to order. The box was in perfect condition, no dents at all. Very fast dispatch — no messing around. Return label was emailed straight away, no arguments. Will definitely order from Cooling Store again.

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Alfie
Bournemouth, UK
13 Jul 2026
Order: In transit
· Levoit Classic 200S

Proper five stars

Checkout was quick, took me about a minute. Next-day delivery worked exactly as promised. Product arrived pristine — clearly they take packing seriously. Would happily recommend to friends and family.

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Henry
Bolton, UK
13 Jul 2026
Order: Delivered
· Devola Tower Fan

Great price, faster than expected

Customer service were friendly and actually helpful, which is rare these days. Ordered on Sunday evening and it arrived Tuesday morning. Cheaper than the big retailers and the same genuine product. Genuinely pleased I chose them over the big names.

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Anna
Chester, UK
13 Jul 2026
Order: Delivered
· Levoit Classic 200S

Smooth ordering, quality product

Well packaged with plenty of protection around the fan. Reassuring to see a proper warranty behind the product. Worth every penny in my opinion. Bedroom is finally cool at night — properly happy with it. Second time ordering and just as good as the first.

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Ella
Oxford, UK
13 Jul 2026
Order: Refunded
· Pro Breeze Air Circulator

Really good all round

Nice clean checkout process, no hidden fees. Energy usage is tiny compared to my old fan. Came within 48 hours, packaged really well. Great value for what you get. I emailed a quick question and got a reply within the hour. Would happily recommend to friends and family.

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Lewis
Basingstoke, UK
13 Jul 2026
Order: Replaced
· DREO Pilot Max

Brilliant fan, brilliant service

Worth every penny in my opinion. Nice clean checkout process, no hidden fees. Bedroom is finally cool at night — properly happy with it. Two-year warranty gave me the confidence to order. Packaging was tidy and clearly reused-friendly, which I appreciated. Cannot fault them, honestly.

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Cooling Store reviews are moderated for spam and personal information. Verified Purchase badges are only shown once an order has been confirmed by our team.